Total Quality Management and Business Excellence

Total quality management and corporate culture: constructs of organisational excellence

There is a need for an appropriate culture to support the scope of Total Quality Management (TQM). Customer focus, systems approach, teamwork, involved management and continuous improvement are the aspects of TQM that facilitate improved organisational success, growth, and competitiveness. Many companies are now complementing continuous improvement with innovation, which is seen as the successf...

Total Quality Management Vs. Business Reengineering

langauge needs analysis of undergraduate business management and economics students

the aim of conducting this study was to investigate the foreign language learning needs of undergraduate economics students and business management students in faculties of social sciences of alzahra and azad naragh university. in the study, which was designed on the basis of a qualitative-quantitative basis using interviews and questionnaires, 146 female undergraduate business management as we...

Promoting Business Process Management Excellence in Russia

BPM research has been of great importance in Germany since the early 1990s. In Russia, increased competition and new IT possibilities have only recently forced both companies and governmental institutions to start taking benefits from BPM. Against this background, the workshop PropelleR 2012 brought together German and Russian BPM researchers as well as practitioners in order to discuss recent ...

Relevance of Total Quality Management (TQM) or Business Excellence Strategy Implementation for Enterprise Resource Planning (ERP) – A Conceptual Study

Organizations worldwide have been exploring ways to improve business practices to gain competitive edge. One of the most important technological innovations of the last decade has been the emergence of ERP solutions. But implementation of ERP is not just a technological challenge. It’s a socio-technological endeavor, which mandates modifying existing applications and redesigning critical busine...